Zona e Re Industriale, Veternik
10000 Prishtinë, Kosovë

We are open from Monday to Sunday from 10:00 – 22:00

Frequently asked questions

Please read our FAQ before sending us a message.

Shipping fees depend on the destination, size and weight of the ordered product. We offer deliveries to Kosovo, Albania and North Macedonia.

To see the exact shipping cost for your order, you can view it during the checkout process or contact us for more information.

The following payment methods are accepted in our Online Store:

  • Cash on Delivery – You can pay when you receive your order.
  • Credit/Debit Card – We accept card payments through our secure online payment system.

Choose the method that suits you best during the ordering process!

Delivery time depends on your location:

  • In Kosovo : Orders are delivered within a maximum of 2 business days .
  • In Albania and North Macedonia : Delivery takes up to a maximum of 4 business days .

Once your order is processed, you will receive a notification with delivery details.

Shopping in our online store is safe and secure. Your personal and financial data is encrypted and treated with the highest security standards. All transactions are processed through a secure connection, ensuring that your information does not fall into the wrong hands. We do not store credit card details and do not share your data with third parties without your consent. You can shop with confidence, knowing that your privacy and security are our priority.

After placing an order in our online store, you will receive a confirmation email with the details of your order. Our team will then process the order and prepare the products for shipment. Delivery will be made within the timeframe specified for your location. If you have any additional questions or requests, you can contact us.

Yes, for every order you place in our online store, you will receive an invoice. Once your order is confirmed, the invoice will be sent to you by email and will also be included in the shipping package. If you need an additional copy or any changes to the invoice details, you can contact us.

Send us an email.